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Return Policy and then some

Please feel free to send back your unworn and unwashed item within 7 days from receiving it. When you are sending an item back, you must email us at hello@trulysimply.com so we can be on the lookout for it.  Received item(s) will be inspected for signs of wear, damage or use. If they don’t meet basic restocking standards, items will be shipped back with no option for store credit or exchange, including shipping costs. This policy is firm and we will make no exceptions. Packages received beyond the 7 day return window will be marked "return to sender" and sent back to customer. 

Due to quick sell-out rates, we cannot guarantee an exact exchange. If you love your item, but need a different size, that's easy! Just get back online, order the proper size and send back the unwanted item within 7 days of delivery for a refund on your original order. This way we can guarantee that the correct size is available and on it's way quickly!

 

Return Address:

Truly Simply

PO Box 14

Springville, UT  84663

 

Once returned item(s) have been received, your return will be processed within 3-5 business days. If returned items are in returnable condition, your store credit will be issued to the email address that you placed your order through immediately. Amount will be equal to the price of the returned item(s) minus shipping costs. Shipping charges will not be refunded, as stated above. 

**Photographs appearing on this site with our models are the property of Truly Simply. They are protected by U.S. Copyright Laws, and are not to be downloaded or reproduced in any way without permission from Truly Simply. Copyright 2021 Truly Simply All Rights Reserved.